Delete your Wordlingo: Passaparola account

You can delete your account in the app with a few taps, or send us an email.

Delete in the app

Open the Wordlingo: Passaparola app and sign in to your account.
Tap Profile in the tabs at the bottom.
Scroll to the bottom of the page and tap the Delete my account link under the Account section.
In the “Delete your account?” window, tap Delete account to confirm.

Your account is deleted right away and you go back to the sign-in screen.

If you can't get into the app

If you forgot your password, first try resetting it with Forgot password? on the sign-in screen. If that doesn't work, or the app is no longer on your device, write to us:

Account deletion request support@wordlingoapp.com

Send email

Send the email from the email address registered to your account and include your username. This is how we confirm you own the account.
Your request is handled within 30 days at the latest (usually much sooner), and we email you once it's done.

What is deleted?

Your account: your username, email address and password
Your round history, points, stats, word progress and Daily ring records
Your place on the leaderboards
The link between your account and Wordlingo Plus and the points you bought
If you deleted in the app, the saved words on your device

What is kept?

The wrong-question reports and feedback messages you sent are kept with your username removed, to improve the content and as an audit record.
Deleted data may remain in server backups for a limited time and is permanently deleted when the backup cycle completes.
Your store purchase records are kept by Apple, Google and RevenueCat for their own legal retention periods.

If you have a subscription: Deleting your account doesn't cancel your App Store or Google Play subscription. To stop being charged, cancel it in the store: on iOS in Settings → [your name] → Subscriptions, on Android in Google Play → Profile → Payments & subscriptions → Subscriptions.

Deleting your account is permanent and can't be undone. Even if you sign up again with the same username or email, your old points and progress won't come back.

More about how your data is processed: Privacy Policy.